Spanish-Speaking Guest Relation Officer

About the role

Cenizaro is hiring a Spanish-speaking Guest Relation Officer for its residence in the Maldives. The role covers front office duties and guest service, including check-ins, check-outs and VIP handling.

Key responsibilities

• Manning the front office department and handling all guest requests.
• Greeting guests, performing check-in and check-out procedures and escorting guests to their rooms.
• Welcome VIP guests and make sure their needs and expectations are met according to the standards.
• Make arrangements for guests and recommend activities and bookings.
• Check rooms before guests arrive so that all amenities and requests are in place.

Required profile

• Fluent Spanish and fluent English; other languages are an advantage.
• At least 2 years of experience in a hotel front office or reception role.
• Completion of a related educational course.
• Team player who is well presented.