Front Office & Lifestyle Manager

About the role

Join Pullman Maldives Maamutaa as a Front Office & Lifestyle Manager, overseeing daily front office operations and delivering exceptional guest experiences in a luxury all‑inclusive resort.

Key responsibilities

• Lead front office team, conduct briefings, ensure punctuality, grooming and professional standards.
• Coordinate with reservations, finance and housekeeping to optimise occupancy, revenue and room inventory.
• Manage overbooking, guest relocations and VIP guest relations, including courtesy calls and feedback handling.
• Oversee recruitment, training, performance reviews and career development of front office staff.
• Prepare schedules, payroll and gratuity reports, and conduct monthly departmental meetings.

Required profile

• Diploma in Tourism & Hospitality Management.
• Minimum 3 years of relevant experience in a similar role.
• Excellent reading, writing and oral proficiency in English; additional languages a plus.

Required skills

• Proficiency in MS Excel, Word and PowerPoint.

What we offer

• Employee benefit card with discounted rates at Accor hotels worldwide.
• Learning programs through Accor Academy.
• Opportunities for career growth within the property and globally.
• Participation in corporate social responsibility activities.