Sales Coordinator

About the role

Kuredhivaru Resort and Spa, located in Noonu Atoll in the Maldives, is looking for a Sales Coordinator to provide administrative and coordination support to the Director of Sales and the Sales team. The role covers sales enquiries, records, client follow-up and coordination with resort departments.

Key responsibilities

• Handle sales enquiries, quotations, proposals, contracts and related correspondence as instructed by the Sales team.
• Follow up pending enquiries and client requirements and coordinate with resort departments for timely execution.
• Maintain accurate sales records, databases, contracts, reports, client information and promotional materials.
• Assist in coordinating FAM trips, site inspections, trade shows, exhibitions and business trips.
• Coordinate with Reservations, Revenue, Front Office, F&B, Marketing, Events and Operations for confirmed sales activities.
• Assist with client and trade partner servicing and follow up on sales leads.
• Help identify and follow up on upselling and cross-selling opportunities.
• Keep information accurate in hotel sales and operating systems and carry out other sales administration duties as assigned.

Required profile

• Diploma or Bachelor's degree in Tourism, Hospitality Management, Business Administration, Events Management, Marketing or a related field.
• At least 1 year of experience in a similar capacity, preferably in a hotel or resort; luxury resort experience preferred.
• Experience in a remote island resort or with travel agents, tour operators, DMCs or other hospitality partners is an advantage.
• Excellent reading, writing and verbal English.

Required skills

• Proficiency in Microsoft Excel, Word, PowerPoint and Outlook.
• Experience with hotel systems such as Fusion, OPERA, Materials Control (MC) and/or CRM systems is preferred.

What we offer

• Competitive tax-free remuneration package.
• Monthly service charge distribution.
• Comprehensive medical insurance coverage.
• Annual vacation leave with a company-provided return flight ticket.
• Accommodation, meals, uniforms and exclusive employee benefits.