Welfare Coordinator

About the role

Mercure Maldives Kooddoo, part of Accor, is looking for a full-time Welfare Coordinator. The role coordinates the welfare and well-being of all team members and ensures a positive employee experience in the resort's multicultural environment.

Key responsibilities

• Manage new joiner arrivals, accommodation arrangements, welcome packs and room key handovers.
• Organize employee engagement activities, recreational events, celebrations and monthly team gatherings.
• Maintain the Connectors Club, including points tracking and regular updates.
• Keep team accommodation, welfare facilities and recreational areas clean, safe and well maintained.
• Coordinate staff transportation, boat requests, banking and shopping trips, and monitor laundry services and welfare supplies.
• Conduct regular accommodation inspections with People & Culture and Security.
• Work with internal departments, vendors and the Welfare Committee on welfare matters, and prepare purchase requests, fabrication forms and other welfare documentation.
• Provide administrative support to People & Culture, including filing, record keeping, correspondence and document management.
• Maintain accommodation records, welfare reports, activity calendars and tracking sheets, and follow up on welfare requests.

Required profile

• College diploma or equivalent qualification.
• Minimum 2-3 years of experience in a similar role, preferably in hospitality.
• Previous experience working in the Maldives is preferred.
• Excellent verbal and written English, strong administrative, organizational and interpersonal skills.
• Service-oriented, proactive, detail-focused, able to multitask under pressure and engage a multicultural workforce.
• Well-presented with professional grooming standards.

Required skills

• Proficiency in MS Office (Word, Excel and PowerPoint).
• Administrative and coordination skills.

What we offer

• Employee benefit card with discounted rates at Accor hotels worldwide.
• Learning programs through Academy Accor.
• Opportunities to grow within the property and across the group.
• Contribution to local community through Corporate Social Responsibility activities.